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DIGI02: Digital public services for citizens by reporting country and time

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8/21/2025
Score
Year
8/21/2025
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Mandatory

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Mandatory
Field for searching for a specific value in the list box. This is examples of values you can search for.2017 , 2018 , 2019 ,

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The measurement stems from the European Commission's 'DESI dashboard for the Digital Decade', which summarizes Europes performance across four dimensions: digital skills, digital infrastructure, digitalisation of business and digitalisation of public services. It is a composite measurement that measures whether services can be found and used online by citizens via a government portal. As a result, each country is provided a score 0-100. Definition: Online provision of key public services for citizens, measured as the share of administrative steps that can be completed fully online for major life events. There are 7 life events considered for citizens: 1. Family, 2. Career, 3. Studying, 4. Health, 5. Transport, 6. Moving, 7. Starting a Small Claims Procedure. The indicator is an aggregate score of multiple elements describing:
- the number of services which are provided online to national users;
- the number of services for which online information is provided to national users;
- the number of services provided through a portal;
- the number of services which are provided online to cross-border users;
- and the number of services for which online information is provided to cross-border users.

reporting country

EU

EU refers to EU27_2020, which is the European Union with a fixed area composition of the current 27 countries.